P2P traffic clogging broadband

I think he went like "what the F***" when he read this article on The Star In-Tech, printed on Wednesday 1st of March with the title TM Net: P2P traffic clogging broadband. I felt the same way too.

Echo("Peer-to-peer (P2P) traffic is choking up local broadband lines with 20% of users utilizing 80% of the total bandwidth, according to Internet service provider (ISP) TM Net Sdn Bhd.")("Such applications are often left on all day so they use much more bandwidth compared to users who merely use the Internet to surf or chat")("We are not against our customers using P2P. However, it is an unfair situation which needs to be addressed, as we cannot upgrade our infrastructure (merely) for the benefit of the minority");

Ok, I'm a P2P user, and a TM Net customer. I think it's unfair that they blame us for "choking up" their lines. What's the point of providing us the unlimited bandwidth service if they are going to ("We are coming up with a system that will inform users of their bandwidth usage via their monthly bill, and will recommend packages that are most suitable for their level of consumption"). That's like just asking us to pay for the amount of bandwidth we use, beats the purpose of me applying for the unlimited bandwidth package isn't it?!

I'm also curious on TM Net's stats. Is there any privacy issue that TM Net is stepping into here? I wonder what other things they are monitoring on their customers aka me.

If TM Net is providing these packages, they shouldn't expect that users will only use them to "chat and surf the web". Even on their own advertisement, they have stated

Echo("Who will benefit most? Basically, the service will benefit mostly the: Residential customers with heavy Internet usage who have been using the net via 56kbps dial-up or ISDN.")

And that includes P2P. So don't blame the users. We pay for your services.